Kudi POS Machine: A Guide to Obtaining it in Nigeria
Kudi ( Nomba) POS machine is a popular payment terminal in Nigeria that allows businesses to accept payments from customers using debit or credit cards.
It is a secure and reliable way to process transactions, and it has become an essential tool for many small businesses nationwide.
If you are looking to get a Kudi( Nomba) POS machine in Nigeria, there are a few things you need to know.
Firstly, you need to have a Nomba account to be able to apply for a Kudi POS machine.
Nomba is a financial technology company that offers various services, including mobile money, bill payments, and merchant services.
Once you have created a Nomba account, you can apply for a Kudi ( Nomba) POS machine by following simple steps.
Secondly, different types of Kudi ( Nomba) POS machines are available, and the price and charges may vary depending on the type of machine you choose.
Some machines may come with a security deposit or caution fee, which you must pay upfront.
Researching and choosing a machine that best suits your business needs and budget is essential.
Why Choose Kudi POS Machine?
Kudi POS machine is designed to make financial transactions easier and more convenient for individuals and businesses in Nigeria.
Here are some reasons why you should choose Kudi POS machine:
1. Affordable Pricing
One of the main advantages of Kudi POS machine is its affordability. The device is available for purchase for a one-time fee of ₦20,000.
This price includes the device, training, and technical support. After the initial purchase, users do not have to pay additional fees or commissions to Kudi.
This makes it an ideal solution for small businesses and individuals who want to avoid incurring high transaction costs.
2. Easy to Use
Kudi ( Nomba) POS machine is designed to be user-friendly and easy to use.
The device is equipped with a touch screen display and a simple interface that allows users to complete transactions quickly and easily.
The device supports multiple payment options, including debit and credit cards, and can be used to withdraw cash from ATMs.
3. Fast and Reliable
Kudi POS machine is known for its fast and reliable performance.
The device is equipped with high-speed internet connectivity and can process transactions quickly and efficiently.
This makes it an ideal solution for businesses that need to process large volumes of transactions quickly.
4. Excellent Customer Support
Kudi ( Nomba) POS machine is backed by excellent customer support.
The company has a team of experienced professionals who are available to provide technical support and assistance to users.
This ensures that users can get help quickly and easily whenever they encounter any issues with the device.
How to Get a Kudi POS Machine in Nigeria
If you’re interested in becoming a Kudi agent and getting a Kudi POS machine, there are certain eligibility criteria that you need to meet.
An pplication process to follow, and some required documents to submit.
Eligibility Criteria
- You must be a Nigerian citizen or have a valid Nigerian identification document.
- You must be at least 18 years old.
- You must have a functional android phone with internet access.
- You must have a physical location for your business.
Application Process
To apply for a Kudi POS machine, follow these steps:
- Download the Kudi app from the Google Play Store or Apple App Store.
- Register as a Kudi agent by providing your personal information and business details.
- Wait for your application to be reviewed and approved.
- Purchase a Kudi POS machine from Kudi Technologies or authorized distributors.
Required Documents
When applying for a Kudi POS machine, you will need to provide the following documents:
- A valid form of identification (National ID Card, Driver’s License, or International Passport).
- A passport photograph.
- Your business registration documents (CAC Certificate, Business Name Registration Certificate, or Association Membership Certificate).
- A utility bill or tenancy agreement to confirm your business location.
Once you have met the eligibility criteria and completed the application process, you can purchase a Kudi POS machine and start providing financial services to your customers.
Cost of Kudi POS Machine
Obtaining a Kudi POS machine is a one-time investment that requires an upfront payment.
The cost of a Kudi POS machine is ₦20,000.
This price includes the device, training, and technical support.
After the initial purchase, users do not have to pay additional fees or commissions to Kudi.
Compared to other POS machines in Nigeria, Kudi’s pricing is relatively affordable.
However, it is essential to note that the cost of the machine is not the only expense that comes with owning a Kudi POS.
There are other charges that merchants must be aware of, such as withdrawal charges and daily transaction limits.
Merchants who use Kudi POS machines are subject to a daily transaction limit of ₦100,000, which complies with the Central Bank of Nigeria’s regulations governing POS transactions.
In addition, there are withdrawal charges that merchants must pay for each transaction.
Features of Kudi POS Machine
Acceptance of multiple payment channels
Kudi POS machine accepts various payment channels such as debit/credit cards, bank transfers, and mobile money payments.
This feature allows customers to make payments using their preferred payment method.
Fast transaction processing
Kudi POS machine is designed to process transactions quickly, which makes it an ideal payment option for businesses that require fast payment processing.
Easy to use
Kudi POS machine is easy to use, and it comes with a user-friendly interface that makes it easy for merchants to navigate through the system.
This feature ensures that merchants can easily accept payments from customers without any hassle.
Low transaction fees
Kudi POS machines charge low transaction fees, which makes it an affordable payment option for small businesses.
The low transaction fees ensure that merchants can maximize their profits while offering their customers a convenient payment option.
Reliable customer support
Kudi POS machine comes with reliable customer support that is available 24/7.
This feature ensures that merchants can get the help they need whenever they encounter any issues with the system.
How to Use Kudi POS Machine
Using Kudi POS machine is easy and straightforward.
Once you have received your Kudi POS machine, you need to activate it. Here are the steps to activate your Kudi POS machine:
- Insert the SIM card that came with your Kudi POS machine into the machine.
- Turn on the machine by pressing and holding the power button.
- Follow the on-screen instructions to connect the machine to the internet.
Once your Kudi POS machine is activated, you can start using it to accept payments from customers. Here are the steps to use Kudi POS machine to make a payment:
- Enter the amount the customer needs to pay on the Kudi POS machine.
- Insert the customer’s card into the machine.
- Wait for the machine to read the card.
- Ask the customer to enter their PIN on the machine.
- Wait for the transaction to be approved.
- Give the customer a receipt for the transaction.
It is important to note that Kudi POS machine works with all types of cards, including debit cards, credit cards, and prepaid cards.
Also, Kudi POS machine is very secure and meets all the required security standards.
Troubleshooting Common Issues
While Kudi POS machines are generally reliable, there are some common issues that may arise during their use.
Here are some tips to troubleshoot these common issues:
POS Error Messages
If you encounter an error message on your Kudi POS machine, it is important to take note of the error code and message displayed on the screen.
This information can help you identify the cause of the problem and take the appropriate steps to resolve it.
Here are some common error messages you may encounter on your Kudi ( Nomba) POS machine:
- “Transaction declined” – This message indicates that the transaction was not successful.
Check that the customer’s card is valid and has sufficient funds, and that you have entered the correct amount.
- “Connection error” – This message indicates that the POS machine is unable to connect to the network.
Check that the network signal is strong and that you are within range of a network tower.
- “Battery low” – This message indicates that the battery level of the POS machine is low. Charge the machine using the provided charger.
Slow Transaction Processing
If your Kudi POS machine is processing transactions slowly, several possible causes exist.
Here are some steps you can take to address this issue:
- Check the network signal strength. Weak network signals can cause slow transaction processing.
- Check the battery level of the POS machine. Low battery levels can cause slow processing.
- Reduce the number of applications running on the POS machine. Running too many applications at once can cause slow processing.
Printer Issues
If your Kudi POS machine’s printer is not working properly, there are several possible causes. Here are some steps you can take to address this issue:
- Check that the printer paper is loaded correctly. Improperly loaded paper can cause printer issues.
- Check that the printer is connected to the POS machine properly. Loose connections can cause printer issues.
- Check that the printer is not jammed. A jammed printer can cause printing issues.
By following these tips, you can troubleshoot common issues that may arise when using your Kudi POS machine.
Customer Support for Kudi POS Machine
Kudi POS Machine users in Nigeria can access customer support through various channels.
Kudi has a customer support team that is available to assist users with any issues they may encounter.
The customer support team is available through phone, email, and social media channels.
Users can contact Kudi customer support through the following channels:
- Phone: Users can call Kudi customer support on 01888 8866 or 015200061. The phone lines are available from 8 am to 8 pm every day.
- Email: Users can send an email to support@Kudi.Co for any inquiries or complaints. The support team usually responds within 24 hours.
- Social Media: Users can reach Kudi customer support through their social media channels.
Kudi has an active presence on Twitter, Facebook, and Instagram.
Users can send a direct message to Kudi on any of these platforms.
Kudi also has a comprehensive FAQ section on their website that addresses some of the most common issues users may encounter.
Users can access the FAQ section by visiting the Kudi website.
In addition to the above channels, Kudi also has a network of agents who can provide support to users.
These agents are trained to assist users with any issues they may encounter with the Kudi POS Machine.
Users can locate Kudi agents in their area by visiting the Kudi website or by contacting customer support.
Frequently Asked Questions
How do I operate the Kudi POS machine?
Kudi ( Nomba) POS machine is easy to use. Once you receive your POS terminal, you will be guided through the setup process.
You will need to download the Kudi app and follow the instructions to activate your account. After that, you can start accepting payments from customers.
What is the daily target for Kudi POS?
The daily target for Kudi POS is determined by the agent. There is no fixed daily target.
However, it is recommended that agents set a daily target to maximize their earnings.
What are the charges for using Kudi POS?
Kudi charges a fee for every transaction processed through their POS terminals. The transaction charges for POS withdrawals are as follows:
- N25 for withdrawals between N100 and N4,500
- 0.6% for withdrawals between N4,501 and N25,000
- N150 for withdrawals between N25,001 and N500,000
What are the charges for depositing with Kudi POS?
Kudi does not charge any fees for deposits made through their POS terminals.
How can I become a Kudi POS agent?
To become a Kudi ( Nomba) POS agent, you will need to register on their website or mobile app.
Once your application is approved, you will receive a POS terminal and training on how to use it.
You can then start earning commissions on transactions processed through your terminal.
